Getting started

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Opening a new account

Would you like to place your first order from BOC? Please note, we only supply our cylinders on a rental basis, enabling us to maintain cylinders with regular testing and ensure they are safe and fit for use. Any cylinder which does not meet our safety standards will be removed from circulation and disposed of safely. To maintain high standards, we will not fill non-BOC gas cylinders.

To start renting gas, you’ll need to open an account with BOC. There is a different process for consumers, companies and healthcare professionals.


Which of the below best describes you? If you are an individual or part of a partnership of fewer than four people or part of an unincorporated organisation, then you are a consumer. Check your company type at Companies House.


You can open a BOC account quickly and easily by completing this form. Once you complete the form, you can add products to your cart and checkout.

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Step 1: Complete our registration form

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Step 2: Browse our catalogue, add products to your cart.

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Step 3: Checkout with the gas you have in your basket

You must add products to your cart before completing the new account opening form and complete checkout with the gas you have in your basket. These are all requirements of the Consumer Credit Act, 1974, which offers Consumers higher protection. Open an account in three steps.

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Step 1: Browse our catalogue, add products, checkout, choose ‘Register’ in the pop-up and select ‘Open a BOC credit account’.

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Step 2: Complete our registration form

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Step 3: Checkout with the gas you have in your basket

Watch this short video to see how you can open an account online quickly and easily.

Medical Oxygen is a licensed medical gas and can only be supplied to approved healthcare professionals for clinical use. If you require medical oxygen for personal use due to a medical condition, you will first need to be assessed by a registered healthcare professional. Same as for prescription drugs, if not used under the supervision of a trained healthcare practitioner, medical oxygen could be potentially harmful.

Medical Oxygen is a licensed medical gas and can only be supplied to approved healthcare professionals for clinical use. If you require medical oxygen for personal use due to a medical condition, you will first need to be assessed by a registered healthcare professional. Same as for prescription drugs, if not used under the supervision of a trained healthcare practitioner, medical oxygen could be potentially harmful.

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Step 1: Complete our registration form

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Step 2: Call us on 0800 111 333 to complete the account opening. Please, have your account number at hand. We will ask you to complete a relevant form, provide your healthcare qualification/registration number and photo ID.

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Step 3: Order medical gas and equipment quickly and easily.

Activate your online account

Are you an existing BOC customer who wants to place orders and manage your account online? Once you have a proof of delivery note, invoice, or statement from us at hand, it only takes a few minutes to activate your online account. You can register for online access here. Watch a short video below to see how you can register from the homepage.

There are three types of online account. You can see a comparison below.


Place orders for one location Place orders for multiple locations Place orders, view and pay invoices
BOC documents you need to register for online access A delivery note A statement or an invoice A statement or an invoice
Re-order gas / Refill
Download copies of your invoices X
Download statements X
Download proof of delivery notes
Track deliveries
See the cylinders you hold
Create and amend POs
Make payments X
Set up or amend Direct Debit X
Customers who like this level of access Restaurant Manager, Shop Manager Managing Director, Company Owner, Hobby Welder Accountant


If you need to see invoices, but you registered to place orders for a single delivery address, you will need to re-register using an invoice or a statement. Go to ’My Account Profile’, select ‘Add an Additional Account’ and follow the on screen instructions.

Equipment only orders

When you don’t have an account with BOC, for equipment only orders, please use guest checkout. Existing customers can add equipment to the basket and sign in or use guest checkout.

Product information

At the end of each product page, there are product details and safety data sheets, or you can find more information about our products and services here. Our welding gas selector tool can help to find the right welding gas.

You can shop for a majority of gas cylinders online, but some BOC products like Dry Ice or Bulk Industrial Gases are not available to buy online. You might also have a specific question regarding gas equipment or our safety products.

When this happens, please chat with a product expert online, give us a call or email our customer service team.

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