The meaning of HPO: High Performance Organisation
The Linde Group has been aiming at becoming an organization of excellent performance, achieving it by the contribution and common thinking of our whole company. By defining the fundamentals of the company culture, our collective ideas and values take shape in our everyday business routine.
HPO has four main dimensions:
Ability to Execute;
In an environment of figures, which is oft-quoted as being matter-of-fact, the adequate and communicated financial process is essential as beyond any statistical stream of data and formulas there are always our business partners. FICO builds on the basic HPO elements when managing the financial proceedings within the different segments.
If we combine the four main keystones of HPO with the FICO components, we find the principles to apply in this scope of business management:
customer satisfaction and opinion,
customer friendliness in every aspect,
effectiveness and rapidity,
convenient problem solution.
Our target is to achieve best results as a leading gas company with its a well-organized units has to take the lead in the manner and responsible behaviour these days. In order to reach out to this objective we have to perform and to control our processes perfectly. We have been developing this field of business activities steadily to make our customers and partners be always satisfied.